Terms

Terms of Service.

This page is maintained by the Observe.js team. It is not legal advice — for enterprise agreements please reach out.

Last updated: Public Beta v0.9

1. The service

Observe.js provides product analytics tools including a browser SDK, a hosted ingest endpoint, and a dashboard. You may install the SDK on sites and applications you own or operate.

2. Your account

You are responsible for keeping your credentials, API keys, and workspace member list accurate. Do not use Observe.js to track people without their knowledge or in ways that violate applicable law.

3. Fair use

During public beta we apply generous soft limits to prevent abuse. If your workload approaches those limits we will reach out before enforcing anything.

4. Beta software

Observe.js is in public beta (v0.9). The service is provided as is while we harden it for general availability. Please back up anything you can't lose.

5. Cancellation

You can cancel at any time from workspace settings. Paid plans are pro-rated on cancellation. On termination, your data is retained for 30 days then permanently deleted.

6. Changes

We may update these terms as the product evolves. Material changes will be posted in the changelog and emailed to workspace owners.

Questions? Reach out via the contact page.